Staff
Lisa Mayeaux
Service Manager
Bill Ghrist
Sales and Leasing Consultant
Troy Morrison
Sales Manager
Victoria Revels
Sales and Leasing Consultant
Fred Mena
General Manager
Alberto Torres
Sales Manager
John Arnold, III
Sales & Leasing Consultant
Erica Breitenbach
Sales Consultant
Thaddeus Greenlee Jr
Sales & Leasing Consultant
John Daigle
Service Advisor
Chris Doize
Sales & Leasing Consultant
Dennis Wonsch
Sales
Ryan Webre
Assistant Service Manager
Lisa Mayeaux
Service Manager
Apr 15, 2021
The staff was very friendly and knowledgeable. I had an...
The staff was very friendly and knowledgeable. I had an appointment and my car was serviced as soon as I arrived with full details of items that needed immediate attention. I truly appreciate the staff.
Apr 15, 2021
The staff is terrific - and the manner by which services...
The staff is terrific - and the manner by which services are to be approved makes the experience fast and easy. My only request would be that snacks be returned to the wait room - I had not had time to grab something before my appointment and had relied on my past experience, where snacks were provided. I was disappointed that they were not (although I recognize that it's probably due to Covid).
Apr 09, 2021
Fast and Efficent. Don’t think word requirement is best...
Fast and Efficent. Don’t think word requirement is best use of my time or yours do do da da do do da da da
Apr 09, 2021
Work well done with Dealer parts and protocol, multipoint...
Work well done with Dealer parts and protocol, multipoint check for future problems, easy comfortable wait. Only location i recommend, best car wash and vacuum in town.
Mar 31, 2021
Service was fantastic as usual. Ryan was very helpful....
Service was fantastic as usual. Ryan was very helpful. The work was done quickly. I am extremely happy with my visit to the service dept.
Bill Ghrist
Sales and Leasing Consultant
Mar 29, 2021
Outstanding service, always enjoy the experience while...
Outstanding service, always enjoy the experience while have my QX60 serviced. Short wait, in and out and on my way to work. Thanks Ray Brandt.
Mar 24, 2021
Bill Ghrist was amazing!!!Very knowledgeable, patient...
Bill Ghrist was amazing!!! Very knowledgeable, patient and fair. Upon delivery of the car he spent a lot of time, unhurried and went through everything about the car with us.
Mar 05, 2021
As a loyal, long-time customer since 1995, my experience...
As a loyal, long-time customer since 1995, my experience was nothing less than outstanding. Mr. Ghrist, Mr. Liggett, and Mr. Truxillo collaborated to get me into my new car in short order. I highly recommend Ray Brandt INFINITI for sales and service to anyone who asks. I am privileged and grateful to have had such consideration for all these years.
Feb 20, 2021
The entire process was seamless. Did not feel pressured,...
The entire process was seamless. Did not feel pressured, there was no haggling, felt deal was fair. Bill was knowledgeable and courteous. Sales paperwork was clear.
Jan 30, 2021
We had a great experience with everyone at the...
We had a great experience with everyone at the dealership. They made us feel welcome and all of our concerns were met. They all are friendly people. We are very pleased.
Troy Morrison
Sales Manager
Mar 31, 2021
Mr. Troy Morrison gave me excellent customer service...
Mr. Troy Morrison gave me excellent customer service also he was very friendly and knowledgeable about infinity automobiles and its maintenance with the infinity history
Mar 30, 2021
Thaddeus and the entire team was AWESOME!!!! I was...
Thaddeus and the entire team was AWESOME!!!! I was treated VIP prior to my purchase, so I can imagine the treatment I will receive now. I WILL RECOMMEND YOU GUYS TO ALL OF MY FAMILY AND FRIENDS!!!!
Mar 21, 2021
I had nothing but issues with this dealership. I’ve tried...
I had nothing but issues with this dealership. I’ve tried to let them make it right but they don’t seem to be bothered. I can’t stand the car I bought. I went back in when there was 1200 miles on car and they wanted me to lose 20k on transaction. Sad that the depreciation is that bad. General smarmy attitude with the management. I was a Mercedes driver trying a new brand but boy I’m running back to Mercedes or possibly Bentley but boy these people as they don’t know how to treat a customer. I called to speak with general manager, he never was given my info I assume as the the sakes manger cooks care less. Terrible customer service. Don’t bother.
Mar 20, 2021
This is a phenomenal dealership I really enjoy doing...
This is a phenomenal dealership I really enjoy doing business with you all. My car was out really quick and everytime I come this group goes beyond the call of duty
Mar 16, 2021
Customer service is superb! Tim M takes care of us every...
Customer service is superb! Tim M takes care of us every time and makes sure we are happy. He is always available for any questions or concerns. Never had a negative experience with the service team. Quality service and great people. I would highly recommend purchasing a vehicle from Ray Brandt Infinity.
Victoria Revels
Sales and Leasing Consultant
Apr 09, 2021
super fast service! Barely had time to run an errand...
super fast service! Barely had time to run an errand before they were calling to say my car was ready! Also was able to get info on the new models coming out while there.
Apr 02, 2021
Ray Brandt INFINITI has always exceeded our expectations...
Ray Brandt INFINITI has always exceeded our expectations in the professionalism displayed from reception to sales and to service! This is the 3rd INFINITI that we've leased at this dealership with Victoria Revels handling the sale each time. Victoria listens to what we want, and helps us get the perfect vehicle at a fair price. She is always extremely thorough in showing us how to use the many features the vehicle is equipped with. In an industry where people move around frequently, we are very comfortable seeing Victoria each time we frequent the dealership!
Mar 25, 2021
Great service as always. This is my second Infinity...
Great service as always. This is my second Infinity purchase with Victoria Revels and I love dealing with her. The service department has always met my needs.
Mar 11, 2021
Had a wonderful experience at Ray Brandt INFINITI . Every...
Had a wonderful experience at Ray Brandt INFINITI . Every aspect of my purchase was handled beautifully . Looking forward to many more vehicles using this dealership .
Mar 10, 2021
Recently bought an INFINITI QX 30 and this was a great...
Recently bought an INFINITI QX 30 and this was a great sales experience. Quick, courteous and pleasant. Would definitely recommend you to go see her.
Fred Mena
General Manager
Mar 25, 2021
Great service as always. This is my second Infinity...
Great service as always. This is my second Infinity purchase with Victoria Revels and I love dealing with her. The service department has always met my needs.
Mar 20, 2021
This is a phenomenal dealership I really enjoy doing...
This is a phenomenal dealership I really enjoy doing business with you all. My car was out really quick and everytime I come this group goes beyond the call of duty
Mar 12, 2021
After working with Victoria Revels for a week I was...
After working with Victoria Revels for a week I was prepared to drive from Shreveport to Metairie to purchase a car . It is a 2018 INFINITI Q70 Stock: IP5594 for $33,399 as posted on their website.I received a call from Troy Morrison and I was accused on going back and forth on pricing with Victoria. However, there was no back and forth I only mentioned the differences in prices that they placed on their website. Never the less, I was told that they would honor the lesser price posted and received a buyers order for that amount. Troy went back on his word and the signed buyers order and priced the car at $36,995. He mentioned not making money and referenced the factors of finance charges. I have e mailed Calvin Liggett and Fred Mena and I have yet to receive any acknowledgement.
Nov 13, 2020
We came in to bring our 2014 QX80 for battery warranty...
We came in to bring our 2014 QX80 for battery warranty service and an oil change. We were jokingly told it would be three hours. My husband look at me and we said how can we sit here for three hours doing nothing, we walked around just admiring the new QX80s while waiting. We decided to go sit in the waiting area and walked past a cutie with a pink bow....QX50. Just looking until a sales rep named Ms. Victoria showed up with her charming personality. (Could not see the smile due to the mandatory face covering) Next thing we know were test driving and signing buyers contracts purchasing the vehicle. We looked at each other and asked what just happened?! We can truly say it may have been a bit overwhelming due to all the COVID restrictions but Ms. Victoria, Fred and even Joel made it a wonderful experience. Also the guy who worked in service on 11/06/2020, welcomed us with such great hospitality and much knowledge of what was needed. Thank you Ray Brandt for a memorable day.
Oct 16, 2020
Not very pleasant did not stick to they promise I’m not...
Not very pleasant did not stick to they promise I’m not very happy I’m thinking about taking my money and going somewhere else
Alberto Torres
Sales Manager
Mar 24, 2021
Bill Ghrist was amazing!!!Very knowledgeable, patient...
Bill Ghrist was amazing!!! Very knowledgeable, patient and fair. Upon delivery of the car he spent a lot of time, unhurried and went through everything about the car with us.
Mar 24, 2021
Both Alberto and Dennis were such a pleasure to deal with...
Both Alberto and Dennis were such a pleasure to deal with !!!! This was by far the BEST experience ever and I would purchase another there !
Mar 24, 2021
Thaddeus was great to work with. My husband and I...
Thaddeus was great to work with. My husband and I appreciate his willingness to work with our busy schedule and come to us with paperwork and the car. He went a above and beyond and we are thankful!
Mar 16, 2021
Customer service is superb! Tim M takes care of us every...
Customer service is superb! Tim M takes care of us every time and makes sure we are happy. He is always available for any questions or concerns. Never had a negative experience with the service team. Quality service and great people. I would highly recommend purchasing a vehicle from Ray Brandt Infinity.
Mar 04, 2021
Dealership was ok.... Victoria was extremely slow.... and...
Dealership was ok.... Victoria was extremely slow.... and made inaccurate claims and was not honest. It should not take over 2 hours for a cash sale.
John Arnold, III
Sales & Leasing Consultant
Apr 02, 2021
Great experience. I came in expecting to talk and gain...
Great experience. I came in expecting to talk and gain information about a incoming car but ended up leaving with the car of my dreams. Great sale representatives.
Feb 25, 2021
I am very pleased with the used car I purchased. I like...
I am very pleased with the used car I purchased. I like to thank John Thomas Arnold for contacting me and making my purchase experience simple !
Dec 07, 2020
My experience was amazing. Mr John Arnold was very...
My experience was amazing. Mr John Arnold was very accommodating. I was not sure what I was looking for in a new car. He guided us with pricing and test drives until I made my decision. Now I have a QX60 that I totally love!!
Oct 16, 2020
Not very pleasant did not stick to they promise I’m not...
Not very pleasant did not stick to they promise I’m not very happy I’m thinking about taking my money and going somewhere else
Mar 21, 2020
Great attention to detail took the time needed to insure...
Great attention to detail took the time needed to insure that we got what we wanted and not what they wanted to sale us thanks.
Erica Breitenbach
Sales Consultant
Mar 31, 2021
Mr. Troy Morrison gave me excellent customer service...
Mr. Troy Morrison gave me excellent customer service also he was very friendly and knowledgeable about infinity automobiles and its maintenance with the infinity history
Jan 05, 2021
Sales rep was kind and patient. Quick to respond via...
Sales rep was kind and patient. Quick to respond via email/text to our questions. Drove in from out of town and the vehicles were ready to test drive. The team made the process easy! Excellent costumer courtesy!
Dec 16, 2020
Very slow check in to check out. Not sure everything is...
Very slow check in to check out. Not sure everything is understood. Everyone was very nice but a lot of waiting. There is a little disconnect with sales and service but they aim to satisfy the client.
Dec 08, 2020
Love the car but after we agreed upon a car and the...
Love the car but after we agreed upon a car and the price, I had to wait almost 2 hours in the room alone while my salesperson and manager found the car. It took 2 weeks to the day to get my car shipped from Florida. When I picked up my car, it had several small pot marks on the back that were not noticed by dealership until I brought it to their attention.
Oct 19, 2020
Everyone was very customer friendly each time I visit all...
Everyone was very customer friendly each time I visit all the way through closing the deal. Wouldn't have changed anything. Top service rendered. 😍 RRL
Thaddeus Greenlee Jr
Sales & Leasing Consultant
Mar 25, 2021
My car buying experience was relaxed and easy from the...
My car buying experience was relaxed and easy from the moment I walked in and throughout the process. Thaddeus was great and fulfilled all of my expectations.
Mar 24, 2021
Thaddeus was great to work with. My husband and I...
Thaddeus was great to work with. My husband and I appreciate his willingness to work with our busy schedule and come to us with paperwork and the car. He went a above and beyond and we are thankful!
John Daigle
Service Advisor
Apr 16, 2021
On time and quickly done! Polite and through.made my...
On time and quickly done! Polite and through.made my experience worthwhile. If I write much more I will make up a story about the alligators they keep in the building at night!
Chris Doize
Sales & Leasing Consultant
Mar 20, 2021
I am very please with the service and hospitality that I...
I am very please with the service and hospitality that I receive when I am at the dealership. Everyone seem to be very happy and pleasant to make you happy. Again, thank you!!! Estella Johnson
Dennis Wonsch
Sales
Mar 24, 2021
Both Alberto and Dennis were such a pleasure to deal with...
Both Alberto and Dennis were such a pleasure to deal with !!!! This was by far the BEST experience ever and I would purchase another there !
Ryan Webre
Assistant Service Manager
EXCEPTIONAL SALES TEAM
Our dedicated sales consultants are here to assist you every step of the way during your shopping experience at Ray Brandt INFINITI of Metairie. We are here to answer any questions and help you find the perfect new INFINITI at Ray Brandt INFINITI of Metairie.
TRUSTED SERVICE PROFESSIONALS
Our distinguished service consultants are here to provide an exceptional experience. With expertly trained technicians, no one knows your INFINITI better than we do, ensuring your INFINITI is always in good hands.
GENUINE INFINITI PARTS & ACCESSORIES
Our knowledgeable Parts Department at Ray Brandt INFINITI of Metairie can help you with replacement parts or new accessories to personalize your INFINITI. We carry only genuine INFINITI parts.
