Staff
Lisa Mayeaux
Service Manager
Bill Ghrist
Sales and Leasing Consultant
Troy Morrison
Sales Manager
Victoria Revels
Sales and Leasing Consultant
Robert Lambertson
Sales and Leasing Consultant
Fred Mena
General Manager
Calvin Liggett
General Sales Manager
John Arnold, III
Sales & Leasing Consultant
Erica Breitenbach
Sales Consultant
Alberto Torres
Sales & Leasing
Mike Truxillo
Sales Consultant
Lisa Mayeaux
Service Manager
Jan 21, 2021
Javier always takes great care of me and my family . We...
Javier always takes great care of me and my family . We trust his advice very much . Our satisfaction with the service team has always been 100%.
Jan 21, 2021
My INFINITI service was completely satisfied. Customers...
My INFINITI service was completely satisfied. Customers are always treated with respect. My service agent always responds efficiently to my calls when trying to ask questions or get an service appointment.
Jan 20, 2021
Mrs. Debbie was the center of why my experience was a...
Mrs. Debbie was the center of why my experience was a good one. She made sure that I was satisfied and well informed. I didn’t know why certain things happened, but she cleared things up for me.
Jan 16, 2021
It’s a great dealership every one is very knowledgeable...
It’s a great dealership every one is very knowledgeable with what ever task they have. Need to have more loner cars. Dealing with COVID-19 we should not hang around for long periods of time
Jan 05, 2021
Effective and quick service by the INFINITI service...
Effective and quick service by the INFINITI service department of Metairie. Drop off and pickup of my vehicle was made very easy and quick thanks
Bill Ghrist
Sales and Leasing Consultant
Jan 19, 2021
I felt very comfortable and at ease with every single...
I felt very comfortable and at ease with every single person I interacted with at Ray Brandt in Metairie. Bill is an amazing sales person. He was never pushy or overbearing and he answered ALL of my questions with patience. He is the reason I chose to upgrade my car when I did.
Jan 14, 2021
Bill was amazing to deal with, very knowledgeable and...
Bill was amazing to deal with, very knowledgeable and professional, went above and beyond in finding the exact QX80 I wanted as well as delivered to my door upon arrival.
Dec 18, 2020
Bill Christ was professional,quiet, friendly,...
Bill Christ was professional,quiet, friendly, knowledgeable,well prepared and articulate. He was patient (not pushy and rushed) and actively listened and answered all of our questions.He was motivated and excited for us to experience the world in an SUV. As a teacher, I was impressed that his desk was neat and organized.
Nov 26, 2020
My only complaint is that I had to return to the dealer...
My only complaint is that I had to return to the dealer to have hydrogen added to my tires. Should have been done the first time.
Oct 20, 2020
Bill Ghrist is the best and most knowledgeable sales...
Bill Ghrist is the best and most knowledgeable sales person I ever dealt with !! Cal Liggett is a great addition to your management. I don't remember who I dealt with in service but it was all good.
Troy Morrison
Sales Manager
Jan 14, 2021
Bill was amazing to deal with, very knowledgeable and...
Bill was amazing to deal with, very knowledgeable and professional, went above and beyond in finding the exact QX80 I wanted as well as delivered to my door upon arrival.
Dec 16, 2020
Very slow check in to check out. Not sure everything is...
Very slow check in to check out. Not sure everything is understood. Everyone was very nice but a lot of waiting. There is a little disconnect with sales and service but they aim to satisfy the client.
Dec 10, 2020
The employees were courteous,knowledgeable, and make...
The employees were courteous,knowledgeable, and make certain my choices were considered. The salesman and manager greeted me and discussed the options for leasing or purchasing an automobile. Continue doing what you do. Don’t forget to mask up!
Dec 07, 2020
My experience was amazing. Mr John Arnold was very...
My experience was amazing. Mr John Arnold was very accommodating. I was not sure what I was looking for in a new car. He guided us with pricing and test drives until I made my decision. Now I have a QX60 that I totally love!!
Oct 19, 2020
Everyone was very customer friendly each time I visit all...
Everyone was very customer friendly each time I visit all the way through closing the deal. Wouldn't have changed anything. Top service rendered. 😍 RRL
Victoria Revels
Sales and Leasing Consultant
Jan 08, 2021
Victoria has been a tremendous source of knowledge about...
Victoria has been a tremendous source of knowledge about the 4 cars car I have bought from her over 9 years. She is always available for any question . Great attitiude . Javier and Tim are also extremely helpful in the service dept . However, I will miss David Jones very much . Calvin and Troy have a strong support team which is why I am a 4 time repeat customer.
Dec 17, 2020
Great experience once again leasing a new Qx-50. Everyone...
Great experience once again leasing a new Qx-50. Everyone was courteous and professional. Observed COVID procedures and made paperwork easy. Victoria Revels was wonderful.
Dec 09, 2020
I've been dealing with Ray Brandt INFINITI now for 20yrs....
I've been dealing with Ray Brandt INFINITI now for 20yrs. I am on my third car and the service department is No. 1 in my book. My service manage is David Jones he always makes sure my service is done right the first time. I am sure that the employee's I don't see are people that take pride in their work, which makes David's job ease.
Nov 27, 2020
The reason for this rating, unusually a 5 star, was a...
The reason for this rating, unusually a 5 star, was a timing issue between bringing my car in as assigned and getting the feedback needed.
Nov 19, 2020
Everyone I dealt with was outstanding. Very...
Everyone I dealt with was outstanding. Very knowledgeable and informative. I had another INFINITI in the past and recalled the attentiveness this time around as well. I will certainly look first at this dealership when contemplating a new vehicle.
Robert Lambertson
Sales and Leasing Consultant
Dec 11, 2020
Would buy from again....salesman Robert was very...
Would buy from again....salesman Robert was very knowledgeable about the car also took the time to explain all the cars options to me,actually made it an enjoyable experience.
Dec 10, 2020
The employees were courteous,knowledgeable, and make...
The employees were courteous,knowledgeable, and make certain my choices were considered. The salesman and manager greeted me and discussed the options for leasing or purchasing an automobile. Continue doing what you do. Don’t forget to mask up!
Sep 25, 2020
I enjoyed my time at y’all dealership the guys I dealt...
I enjoyed my time at y’all dealership the guys I dealt with gave me and my wife great time and experience they were honest a straight forward and I would recommend someone to deal with Ray Brandt INFINITI.... Thanks
Aug 26, 2020
Great dealership, no pressure to buy, welcoming, great...
Great dealership, no pressure to buy, welcoming, great product, great customer service, friendly staff. Mike, our salesman, was great handling our needs and what we wanted in a car.
Aug 24, 2020
I always receive prompt and courteous service. David...
I always receive prompt and courteous service. David Jones was my service advisor and he explained the details of my service, completed in less time.
Fred Mena
General Manager
Nov 13, 2020
We came in to bring our 2014 QX80 for battery warranty...
We came in to bring our 2014 QX80 for battery warranty service and an oil change. We were jokingly told it would be three hours. My husband look at me and we said how can we sit here for three hours doing nothing, we walked around just admiring the new QX80s while waiting. We decided to go sit in the waiting area and walked past a cutie with a pink bow....QX50. Just looking until a sales rep named Ms. Victoria showed up with her charming personality. (Could not see the smile due to the mandatory face covering) Next thing we know were test driving and signing buyers contracts purchasing the vehicle. We looked at each other and asked what just happened?! We can truly say it may have been a bit overwhelming due to all the COVID restrictions but Ms. Victoria, Fred and even Joel made it a wonderful experience. Also the guy who worked in service on 11/06/2020, welcomed us with such great hospitality and much knowledge of what was needed. Thank you Ray Brandt for a memorable day.
Oct 16, 2020
Not very pleasant did not stick to they promise I’m not...
Not very pleasant did not stick to they promise I’m not very happy I’m thinking about taking my money and going somewhere else
Sep 26, 2020
Words can not say enough! The warm, friendly service from...
Words can not say enough! The warm, friendly service from the moment you enter the door is amazing. At first I thought I caught them on a good day. Not so, every time you enter the building, the service is great! Mr. Alberto is so amazing!!
Sep 19, 2020
Everything was incredible with my purchase. The staff...
Everything was incredible with my purchase. The staff were very knowledgeable, friendly and professional. The dealership was super clean. I will definitely buy again from Ray Brandt!!
Aug 31, 2020
Love the dealership. Great customer service, friendly...
Love the dealership. Great customer service, friendly staff and very professional. My main reason for buying another INFINITI is Victoria. She awesome and caring. Love the experience.
Calvin Liggett
General Sales Manager
Jan 08, 2021
Victoria has been a tremendous source of knowledge about...
Victoria has been a tremendous source of knowledge about the 4 cars car I have bought from her over 9 years. She is always available for any question . Great attitiude . Javier and Tim are also extremely helpful in the service dept . However, I will miss David Jones very much . Calvin and Troy have a strong support team which is why I am a 4 time repeat customer.
Jan 05, 2021
Sales rep was kind and patient. Quick to respond via...
Sales rep was kind and patient. Quick to respond via email/text to our questions. Drove in from out of town and the vehicles were ready to test drive. The team made the process easy! Excellent costumer courtesy!
Dec 18, 2020
Alberto was very professional and efficient. I didn't get...
Alberto was very professional and efficient. I didn't get the usual sales run around about having to go "run it by his manager". Would recommend him.
Dec 17, 2020
Great experience once again leasing a new Qx-50. Everyone...
Great experience once again leasing a new Qx-50. Everyone was courteous and professional. Observed COVID procedures and made paperwork easy. Victoria Revels was wonderful.
Dec 11, 2020
Would buy from again....salesman Robert was very...
Would buy from again....salesman Robert was very knowledgeable about the car also took the time to explain all the cars options to me,actually made it an enjoyable experience.
John Arnold, III
Sales & Leasing Consultant
Dec 07, 2020
My experience was amazing. Mr John Arnold was very...
My experience was amazing. Mr John Arnold was very accommodating. I was not sure what I was looking for in a new car. He guided us with pricing and test drives until I made my decision. Now I have a QX60 that I totally love!!
Oct 16, 2020
Not very pleasant did not stick to they promise I’m not...
Not very pleasant did not stick to they promise I’m not very happy I’m thinking about taking my money and going somewhere else
Mar 21, 2020
Great attention to detail took the time needed to insure...
Great attention to detail took the time needed to insure that we got what we wanted and not what they wanted to sale us thanks.
Mar 12, 2020
I always receive great service when I go to Ray Brandt...
I always receive great service when I go to Ray Brandt INFINITI. The gentleman who came to tell me my car was ready was very pleasant. The waiting area is really nice to offer food and beverages while we wait.
Feb 20, 2020
Car didn’t have everything on it I was told it had....
Car didn’t have everything on it I was told it had. Wanted to return car 48 hours after purchase but was told no. Disappointed.
Erica Breitenbach
Sales Consultant
Jan 05, 2021
Sales rep was kind and patient. Quick to respond via...
Sales rep was kind and patient. Quick to respond via email/text to our questions. Drove in from out of town and the vehicles were ready to test drive. The team made the process easy! Excellent costumer courtesy!
Dec 16, 2020
Very slow check in to check out. Not sure everything is...
Very slow check in to check out. Not sure everything is understood. Everyone was very nice but a lot of waiting. There is a little disconnect with sales and service but they aim to satisfy the client.
Dec 08, 2020
Love the car but after we agreed upon a car and the...
Love the car but after we agreed upon a car and the price, I had to wait almost 2 hours in the room alone while my salesperson and manager found the car. It took 2 weeks to the day to get my car shipped from Florida. When I picked up my car, it had several small pot marks on the back that were not noticed by dealership until I brought it to their attention.
Oct 19, 2020
Everyone was very customer friendly each time I visit all...
Everyone was very customer friendly each time I visit all the way through closing the deal. Wouldn't have changed anything. Top service rendered. 😍 RRL
Aug 29, 2020
All of the staff members we interacted with were pleasant...
All of the staff members we interacted with were pleasant and patient. They were also being helpful and honest. Not pushy for a sale. Great experience!
Alberto Torres
Sales & Leasing
Dec 18, 2020
Alberto was very professional and efficient. I didn't get...
Alberto was very professional and efficient. I didn't get the usual sales run around about having to go "run it by his manager". Would recommend him.
Sep 26, 2020
Words can not say enough! The warm, friendly service from...
Words can not say enough! The warm, friendly service from the moment you enter the door is amazing. At first I thought I caught them on a good day. Not so, every time you enter the building, the service is great! Mr. Alberto is so amazing!!
Sep 19, 2020
Everything was incredible with my purchase. The staff...
Everything was incredible with my purchase. The staff were very knowledgeable, friendly and professional. The dealership was super clean. I will definitely buy again from Ray Brandt!!
Aug 21, 2020
Luv Ray Brandt and my service manager Brian is awesome....
Luv Ray Brandt and my service manager Brian is awesome. Courteous, helpful and accommodating. Willing to listen and work with you. I will give them 10/10. Tradition carries on. Thank you.
Mar 09, 2020
Routine work. Finished within a timely manner
I recently brought my wife's car in to be serviced. Needed an Oil change. During the evaluation of the car it was noted that one of the tires were punctured and the foreign object was still in it. They could not repair it and they recommended replacing the tire and balancing them all. Took a little over 2h. I waited in the customer area that was quite comfortable.
Mike Truxillo
Sales Consultant
Dec 16, 2020
Very slow check in to check out. Not sure everything is...
Very slow check in to check out. Not sure everything is understood. Everyone was very nice but a lot of waiting. There is a little disconnect with sales and service but they aim to satisfy the client.
Nov 19, 2020
Everyone I dealt with was outstanding. Very...
Everyone I dealt with was outstanding. Very knowledgeable and informative. I had another INFINITI in the past and recalled the attentiveness this time around as well. I will certainly look first at this dealership when contemplating a new vehicle.
Sep 25, 2020
I enjoyed my time at y’all dealership the guys I dealt...
I enjoyed my time at y’all dealership the guys I dealt with gave me and my wife great time and experience they were honest a straight forward and I would recommend someone to deal with Ray Brandt INFINITI.... Thanks
Aug 26, 2020
Great dealership, no pressure to buy, welcoming, great...
Great dealership, no pressure to buy, welcoming, great product, great customer service, friendly staff. Mike, our salesman, was great handling our needs and what we wanted in a car.
Aug 13, 2020
Absolutely wonderful! We love Mike and Bob! They both...
Absolutely wonderful! We love Mike and Bob! They both helped us when we went to purchase two SUVs, and we’re very welcoming & helpful. Mr Carey is so knowledgeable and made sure our experience was pleasant. It was an over all fantastic experience & we will be going back again for sure.
EXCEPTIONAL SALES TEAM
Our dedicated sales consultants are here to assist you every step of the way during your shopping experience at Ray Brandt INFINITI of Metairie. We are here to answer any questions and help you find the perfect new INFINITI at Ray Brandt INFINITI of Metairie.
TRUSTED SERVICE PROFESSIONALS
Our distinguished service consultants are here to provide an exceptional experience. With expertly trained technicians, no one knows your INFINITI better than we do, ensuring your INFINITI is always in good hands.
GENUINE INFINITI PARTS & ACCESSORIES
Our knowledgeable Parts Department at Ray Brandt INFINITI of Metairie can help you with replacement parts or new accessories to personalize your INFINITI. We carry only genuine INFINITI parts.
