Customer Testimonials
Always a positive experience with Ray Brandt INFINITI. Have been purchasing vehicles here since 1994 and have never had a problem. Just went back after shopping many other luxury vehicles of comparable value - but went back because they have the best service department in the city. Mr. Arnold and Tyrone Williams made the process seamless and quick!
My experience was good very satisfied with my experience so far. I really love my car and it’s performance. Thanks infinity ❤️
It was a great experience dealing with William Ghrist, Alberto Torres and Tyrone Williams. Ghrist was exceptional and we will recommend him to others. This is our 3rd INFINITI but the first from Ray Brandt. Looking forward to doing business with the service department.
Great experience with a solid professional - Mr. Arnold. Mr. Arnold was not only very knowledgeable about all of your vehicles but he is also a skilled salesman in that he never pressured me at all. I also want to say that Mr. Tyrone in Finance processed our loan application and signing in record time.........that was the first time I have ever gone through that tedious process so quickly. We have been buying vehicles from this dealership since 1993 and plan to keep doing so. Thank you for an easy experience.
They always take care of their product in a timely fashion.
very professional and courteous.
very friendly and courteous employees. Every one I came in contact with wanted to know if there was anything that they could help me with.
Victoria from Ray Brandt INFINITI was a pleasure. She was not pushy. Victoria answered all questions we had. She went above and beyond to make our car buying experience pleasurable. I would highly recommend her and this dealership to anyone looking to purchase. Not to mention, there prices are great. She has earned my families business 🙂
The service personnel that is indicated below has always been Customer Friendly and has been dedicated to providing the best customer experience every encounter but, most of all has provided accurate and cost effective solutions to all of my vehicular issues.
Could have been five stars, but no service getting there and back really hurt their star rating.
I was fit in on the day of service. Service was quick and professional. My issue was completely resolved in a very timely manner.
My experience with William Ghrist with Ray Brandt Infinity was very pleasurable. fast and efficient. My every need was met. The staff was very friendly. I’m very satisfied with the purchase of my Infinity QX60.
Great customer service! Friendly and knowledgeable staff! Would recommend to anyone. Quick and easy process
Awesome service as usual
I have been dealing with Ray Brandt INFINITI since my first purchase in 2008. This is my second INFINITI and I will soon be ready for my third. I have always been satisfied with the excellent service and the attention to detail the people in the service center provide.
Affordability, quality service and care every time. Thanks Ray Brandt! N. Bell
Working with Mr. Bill Ghrist and everyone else at Ray Brandt was fantastic experience. I love my 2023 QX55! I highly recommend the team at Ray Brandt INFINITI.
It was a great experience dealing with William Ghrist. He was very attentive & knowledgeable. This is my 5th INFINITI and I’ve never been disappointed with anyone at the Ray Brandt INFINITI dealership.
It’s always been easy to work with the service department. Very courteous staff.
Great service!!!!!!
Everyone was very responsive to my needs and answered all my questions.. and there were many!
He was really helpful and was really detailed when explaining the cars. Answered all questions.
Very enjoyable experience dealing with ray Brandt Infinity especially William Ghrist, my salesman and Tyrone, the financial guy. They are very customer friendly, knowledgeable and welcoming. I’m a first time Infinity owner and am over-the-hill excited about my QX60.
Hands down the best services, from start to finish!!!! From the moment that you call until your service is complete!
typical friendly efficient service that kept me informed of what was being done and how much it was going to cost.
Clean friendly professional. Great salesperson , fantastic location and service. A dealership with some nice inventory. It was a great experience
My car maintenance service was great. I was very pleased with the services. Great atmosphere.
Dealership was a pleasure to do business with,Had a few issues but our salesperson did her best to make it right
Our purchase of a new INFINITI was easy and a pleasure. Victoria was great to work with and guide us through the process.
Great customer service. Clean waiting area and great refreshments and Wi-Fi while you wait.
Customer Service is #1 at this dealership. Very friendly and they will continue to work with you to obtain the vehicle you desire. And for service issues afterwards also
This is my second INFINITI and I'm still please with the service. I do wish they would bring back regular car washes though.
Any dealership can sell you a car what separates good ones from bad ones is service after the sale. Ryan Weber has taken such good care of us after the sale that he makes this a five star purchase thanks Ryan
Very good customer service, quick completion of job related tasks. I would recommend to a friend.
Absolutely the most painless car buying experience. Bill Ghrist and his team were top notch professionals. Recommend this dealership to everyone.
Excellent service and right on time.
Had the pleasure of dealing with Gary Gueldner with Ray Brandt INFINITI for my vehicle's service. He followed up quickly with my estimate and the work was performed quicker than expected. Great customer experience!
Erika Benfatti is amazing! She is courteous, prompt, listens, and provides easy to understand and high-quality service.
As always , the service took my car right away . The service was done in a timely fashion.
Javier was excellent and friendly and very knowledgeable about my service Thanks again will be back for me next service
All of my dealings at Ray Brandt, both in sales and service have been excellent. The personnel are always helpful, courteous and extremely professional.
Very nice service. The Sales Rep along with office staff was very courteous and polite. All work was completed.
Amazing! Mr.Bill is knowledgeable and it was such an easy process!
I enjoyed working with John Arnold. He made it a pleasure to buy my car.
Was unaware of recent changes for payment methods. I later discovered that an additional charge was added to my credit card transaction.
Great service, knowledgeable and keeps you updated without being aggressive. Clean waiting room for service.
I enjoyed working with john Arnold. He was very helpful in the process of buying.
Everyone was very nice and professional answered all my questions thoroughly. Facility was very clean and refreshing
The Service center staff were all very nice and very helpful. They were attentive to what I was saying was a problem in order to bring about a resolution.
The overall experience was satisfying, but for original diagnosis on my vehicle didn’t disclose subsequent problem with Malfunction Indicator Light. The work was completed to correct problem, but optics didn’t look good because it took a second visit to resolve my issues. Thanks.
My experience was awesome. I dropped off my vehicle, received constant updates and my vehicle was surprisingly in and out.
Very friendly and professional. Kept me updated the entire time of service. Prices are high but what isn’t in this day and time. Took care of another issue with the vehicle while getting oil change
A very professional dealership with employees that are very knowledgeable and helpful. They always ensure that all your repair needs are taken care of and explained in details
I am a repeat customer for 15 years and will continue to do business at this location. Denise was great and thorough with the purchasing process. A very smooth transaction.
Ryan always goes the extra mile to assist . I had a question about Hands free phoning and he got the answer immediately .
Javier got right to us and checked one of my tires that was unusually low. Great!
Very pleasant buying experience. Victoria is extremely knowledgeable and patient. Best purchase ever ! My new QX55. I love it. I highly recommend this dealership!
The service was a 10 STAR performance taken care of by my service advisor John Daigle
Thanks Javier,Ryan and Arrin with your assistance with repairing my Q70l. Arrin is one of the most talented techs in the industry. The Q70 is doing great!
My experience at Ray Brandt was a great one. Javier, the service man makes his customers feel special. I'm sure all customers love that. No complaint about the work done on my car. I was very happy to get the printout on my car, and the wash job made me feel like l had a new car. I left very happy.
They took car of my car for almost 10 years. They always do an exceptional job.
Great experience- Parker and Kris are awesome to work with and got me into my dream car!
I have always experienced or received expert service from Ray Brandt Infiniti.They are extremely knowledgeable and provide a kind, friendly atmosphere throughout their establishment. I would not hesitate in recommending Ray Brandt's services to my relatives, friends, and neighbors.
Great place great customer service alway taking the time and effort to give u the experience of having great service
Prompt and courteous service by sales and service personnel. Enjoy spending time at the dealership if I have to wait for sales or service.
They offer Outstanding & Professional Customer Service
good customer service 👍 friendly 👍 excellent customer service 👍 very clear building. easy to negotiated.the price excellent job
Outstanding Customer Service
Pleasant, courteous,friendly. Up front about my car service and future need for additional service and approximate cost.
Staff is very friendly and very concerned about your vehicle needs
Bill, the sales rep was very thorough and professional.
Mr Javier in the service department is always great to deal with. He has such a joy to talk with
Convenient and easy appointment scheduling with friendly employees. My experiences have always been a good one.
Everything was great. They took us in right away and confirmed what was wrong with the car within 24 hours.
The sale man Mr Dennis Wonsch was very helpful and nice. I pray one day we will be back to purchase a car.Have a bless day.
John Daigle is an excellent Service Manager. It’s a difficult time to get appts for service He made my visit easy and I was kept informed of cost and was able to get my car a day earlier.
This dealership is always so efficient! Friendly staff and clean environment! They always seem to be very knowledgeable!
They made the buying experience great! Smooth process from start to finish. Everyone there was so accommodating. Would definitely recommend!
The experience was very good. Everyone was courteous and knowledgeable of what was going on.
Great dealership to purchase your next INFINITI. We traveled 400 miles to find our QX60. Our sales person was so kind. Because of our experience with Saquilla Harness and Ray Brandt INFINITI, we will definitely consider the 400 mile trip to purchase our next INFINITI!
My experience was great upon arrival.I like the way they thoroughly checked my vehicle.
John Daigle was outstanding. He informed me of a tire special they were running and oversaw the quick completion of request work and replacement of tires.
Friendly knowledgeable and quick service. Easy to schedule an appointment. Will use online service again.
John was a wonderful help. I would encourage anyone who needs a car to call John Arnold.
Great service, customer service, and that NOLA love is everywhere. I am originally from New Orleans and had to drive in town for a family emergency. There is nothing like the NOLA experience.
Always provides prompt quality care and service. Pays attention to details. Professional, friendly and courteous
My parents purchased their NMAC lease from John and Alberto. These two gentlemen gave them first class customer service. I would recommend anyone to purchase a pre-owned or new auto from Ray Brandt INFINITI. #Good folks
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