Customer Testimonials
I recommend you ask for Saquilla! She was great, efficient, and treated me like I deserved to be there. Got the deal done quickly with A-1 customer service! I appreciated that. Great Job Saquilla!
Everything was great. They took us in right away and confirmed what was wrong with the car within 24 hours.
The sale man Mr Dennis Wonsch was very helpful and nice. I pray one day we will be back to purchase a car.Have a bless day.
John Daigle is an excellent Service Manager. It’s a difficult time to get appts for service He made my visit easy and I was kept informed of cost and was able to get my car a day earlier.
This dealership is always so efficient! Friendly staff and clean environment! They always seem to be very knowledgeable!
They made the buying experience great! Smooth process from start to finish. Everyone there was so accommodating. Would definitely recommend!
The experience was very good. Everyone was courteous and knowledgeable of what was going on.
Great dealership to purchase your next INFINITI. We traveled 400 miles to find our QX60. Our sales person was so kind. Because of our experience with Saquilla Harness and Ray Brandt INFINITI, we will definitely consider the 400 mile trip to purchase our next INFINITI!
My experience was great upon arrival.I like the way they thoroughly checked my vehicle.
John Daigle was outstanding. He informed me of a tire special they were running and oversaw the quick completion of request work and replacement of tires.
Friendly knowledgeable and quick service. Easy to schedule an appointment. Will use online service again.
John was a wonderful help. I would encourage anyone who needs a car to call John Arnold.
Great service, customer service, and that NOLA love is everywhere. I am originally from New Orleans and had to drive in town for a family emergency. There is nothing like the NOLA experience.
Always provides prompt quality care and service. Pays attention to details. Professional, friendly and courteous
My parents purchased their NMAC lease from John and Alberto. These two gentlemen gave them first class customer service. I would recommend anyone to purchase a pre-owned or new auto from Ray Brandt INFINITI. #Good folks
The Ray Brandt staff members are professional, personal and knowledgeable.
I love going to Ray Brandt's service center. It's always great customer service, the employees are friendly, the waiting area is clean and they make sure I know what's getting done and the cost before they do the work. Best service center hands down.
Efficient and Effective and fast. Starbucks in the lobby is just icing on the cake.
Awesome experience! Dennis was attentive and concerned that we were making the right choice for us. He was in constant contact when new cars would arrive so we could make an early decision.
Have never been disappointed with any service by this dealer. Would highly recommend for your INFINITI purchase.
They are very personal, keep in touch with their customers, and the service is great!
They have a great team. Timely and efficient. Very friendly and always helpful. Love the way everything is sent to you via text.
They are always efficient and professional and detail with services provided . The staff is friendly and the facility is neat and clean with condiments
I brought my car in for oil change and tire maintenance . It was a good experience.
Always very helpful and get results from service department prompt service time and courteous employees
Outstanding experience. Easy and transparent sales process. Working with Victoria is always a dream (that’s why I keep working with her!).
Bill was very responsive to our needs and kept us up to date. The process of picking up the car was seamless and enjoyable.
The service manager that I dealt with was very knowledgeable and very helpful. He went out of his way to make sure my concerns were addressed.
I was greeted immediately when I arrived & the wait wasn’t long & my vehicle looked amazing!
Very helpful salesman, Philip, Kept me updated through the whole process of getting my vehicle. Took 8 months to come in. Did not like the $3,000.00 add on fee after I put my deposit was received. Should have been disclosed at purchase.
Excellent customer service by all employees whom I encountered in my last visit for service to my wife’s INFINITI.
I've been part of the Ray Brandt family for the past 17.5 years and the service is unbelievable. Thanks everyone for a job well done.
World class service timely manner and definitely the best at pleasing there guest with the best accommodations while u wait on service
Service was great. My wait time was less than expected. Service provider was very courteous and helpful.
When I arrive at the dealership a representative comes our immediately to address my needs on services to my car.
My sales agent, Mr. Arnold was great. He spent time with me, showing me the car, etc. and he gave me the time to make my decision. It was a good experience.
Javier was great, helpful, informative, and respectful. The car was fixed on time, as promised. I do wish I had been offered a loaner car, but maybe I needed to ask. A friend of mine assured me that he always gets a loaner when he has to leave his car.
My sales agent, Bill Ghrist, was excellent from beginning to end. He spent a good amount of time with me to go over all the functions available in my 2022 QX60.
We have always been very happy with the sales process with Ray Brant. Gary in service has always been there for service and questions. Tried to get me out as soon as possible when we need service. Would recommend them. My 3rd QX 60 has been the best Vehicle I have owned.
Great lease experience with Victoria Revels. There is a reason I keep leasing Infiniti’s from her. Excellent service, communication, and always a fair deal. Can’t wait to do it again in 3 years.
Service is always professional and speedily performed. The staff there are great to deal with,
Service person Gary helped in getting me serviced in a timely matter. The tech that did the work left grease and greasy hand prints all over the passenger side front fender
I enjoy the service and hospitality, the timing is also good. It’s also a clean.i
The personal is good .I fell ver good with the infinity emplyee ,the financial deparment
Ok
My service advisor was great and knowledgeable. I received my vehicle in a timely manner.
The service is always excellent. Ryan make sure the service is consistent. He was an excellent choice to lead that department!
Parker was very helpful and made the process smooth with the buying of my new car.
John provided excellent service! Helped me get the vehicle I wanted for the price I wanted and negotiated my trade-in for a great price!
I have already put in and submitted my rating for Ray Brandt Infinity of Metairie. How many questionnaires do I need to answer.
Quality of service ...friendly professional staff
Very clean n they now how to fix your vehicle. Very courteous and respectful of your time.
Excellent service each time i bring my vehicle in. The service department is always able to fit me in, even without having an appointment.
Quick , courteous respond to all needs. I was made aware of any issues prior to the start of the work . The length of time it took for inspection was minimal. Upon completion of the work a service rep reviewed details of current and future inspections.
I’ve purchased three SUV’s in a row from Ray Brandt and have been totally satisfied with every department.
Customer Service provided by Javier Salmeron
my customer service rep handled me very well. She was very knowledgeable and extremely . I walked out happily and appreciate the great customer service.
Keep up the Great work!! Always a pleasure to deal with service department!! Don't change a thing!!
Service writer makes the difference, Javier goes over and above to make this a hassle free experience.
Great service as usual. Javier was very helpful and knowledgable about what was going to happen with our service appointment.
Great place to bring your car to work on, everyone was so helpful, Tina, Erin, Javier. Much love ❤️
Ray Brandt staff was courteous and professional doing the entirety of my transaction. They gave me adequate information to help me considered purchasing my car. In conclusion I purchase a car. I’d recommend Ray Brandt INFINITI of Metairie. Thank you💜
Good service. They are very responsive to your needs. I would highly recommend them. Thank you!
Resolved shortly after request was sent. A reply return request was also sent for satisfaction follow up.
Everyone at Ray Brandt has been very helpful and customer service friendly. First time owner of a INFINITI and differently enjoying the experience
Great service very nice people!
Excellent work, friendly staff, have been bringing my car here for years and have over 116k miles and my previous car had over 200k all service by this dealer.
Very accommodating. Javier knows I need my car back asap because I have 3 car seats to pick up children and he has always done his best to get my car back as soon as he can!
Friendly staff very informative of issues with my vehicle always fixed correctly the first time
John Daigle was very professional and courteous. He provided excellent service and we could not be more happy.
Service eas as described and done in same day . Prices was fair for service . Car was clean when returned. Staff explained all work before done. Very professional and polite
Excellent customer service and vehicle was repaired as expected.
Service was fast for a first come first serve oil change. We were told we had a hole in our tire but there was no hole.
Excellent service, repairs and people.
The service department (Tina and Javier) as always friendly, and taking care of customer needs and request making you feel right at home.
Very pleasant and made the process so easy and relaxed ! I Would recommend to anyone !
Most pleasant dealership that I have ever dealt with! Victoria Revels has been my sales person the last 15 years! I love dealing with her and have loved everyone of my Infinitis.
Ray Brandt INFINITI is always good with me I never had a problem with the dealership. Always on time and the people are so nice and give good service
Took longer than I would have thought to repair an electrical problem with passenger airbag warning light, Otherwise, service was top notch.
The best experience I’ve ever had when it came to getting my car serviced.
The service department (Tina and Javier) were friendly, responsive, and responsible to my needs and to my questions.
Javier always takes great care of me and my family . He is a major reason why we have 3 Ray Brandt Infiniti's in our driveway . Dean H
Leave Us A Review