David and April were wonderful. I was hesitant to stay when I pulled up and saw the long line of cars but April came to us right away. We sat in the waiting very briefly before we were called into David's office. He was friendly and knowledgeable. It was a true pleasure to be there. Oddly enough I had a great time and it didn't take long for my car to be serviced. I will be back
I was greeted with a smile when I drove up and got out of my car. I was told what they would do and how much time it would take. The waiting area was clean and offered drinks and pastries. The service was complete in a timely manner.
Always easy to deal with and helpful. Best service department I've every dealt with in my 40 years of owning cars.. They keep you well informed.
I got a screw in my tire. I have the Tire protection plan so i called Tim and he told me to come right in. He was out when I got there so Dave took care of me. Gave me a rental and I was on my way to pick my Grandchildren up. Returned the car and the Tire was replaced and rim fixed! Thanks Dave for taking care of me and Tim for greeting me when I returned to be sure everything was ok! INFINITI has the Best Service department!!!!
Upon entering David Jones office he sets a WELCOMING…FRIENDLY…environment. He also goes above and beyond to make sure that the customer needs are met.
From the moment I got on the phone with David in the service department and up to the time that my car was ready for pick up, it was a great experience. I highly recommend Ray Brandt INFINITI Service Department!
David in service has been my consultant fir years and years and I trust everything he tells me! He is intelligent , caring, helpful and funny! Great aspects to have !
He is the best services writer I have ever had. Very professional and accommodating and always with a smile. I can call and usually get an appointment at my convenience.
Annie always take care of me in a timely and professional manner. I also interacted with the Asst Service Manager David and that service was noteworthy as well.
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